APA (7th ed.) Citation

Shields, P. O. (2006). CUSTOMER CORRESPONDENCE: CORPORATE RESPONSES AND CUSTOMER REACTIONS. Marketing Management Journal, 16(2), 155. https://doi.org/10.63963/001c.150895

Chicago Style (17th ed.) Citation

Shields, Peggy O. "CUSTOMER CORRESPONDENCE: CORPORATE RESPONSES AND CUSTOMER REACTIONS." Marketing Management Journal 16, no. 2 (2006): 155. https://doi.org/10.63963/001c.150895.

MLA (9th ed.) Citation

Shields, Peggy O. "CUSTOMER CORRESPONDENCE: CORPORATE RESPONSES AND CUSTOMER REACTIONS." Marketing Management Journal, vol. 16, no. 2, 2006, p. 155, https://doi.org/10.63963/001c.150895.