APA (7th ed.) Citation

Aktekin, T., & Soyer, R. (2012). Bayesian analysis of queues with impatient customers: Applications to call centers. Naval Research Logistics, 59(6), 441. https://doi.org/10.1002/nav.21499

Chicago Style (17th ed.) Citation

Aktekin, Tevfik, and Refik Soyer. "Bayesian Analysis of Queues with Impatient Customers: Applications to Call Centers." Naval Research Logistics 59, no. 6 (2012): 441. https://doi.org/10.1002/nav.21499.

MLA (9th ed.) Citation

Aktekin, Tevfik, and Refik Soyer. "Bayesian Analysis of Queues with Impatient Customers: Applications to Call Centers." Naval Research Logistics, vol. 59, no. 6, 2012, p. 441, https://doi.org/10.1002/nav.21499.