Dimensions and Indicators of the Information Quality in Digital Media.

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Bibliographic Details
Title: Dimensions and Indicators of the Information Quality in Digital Media.
Alternate Title: Dimensiones e indicadores de la calidad informativa en los medios digitales.
Authors: Romero-Rodríguez, Luis M.1 luis.romero03@usc.edu.co, de-Casas-Moreno, Patricia2 patricia.decasas@alu.uhu.es, Torres-Toukoumidis, Ángel3 gustorran@student.gu.se
Source: Comunicar. 10/1/2016, Vol. 24 Issue 49, p91-100. 10p. 3 Charts.
Subject Terms: *Digital media, *Information processing, Dimensions, Statistical reliability, Scientific literature
Abstract (English): The current information ecosystem, crossed by a logic mediamorphosis, is increasingly generating the emergence of digital media and information portals that do not follow the formal publishing procedures of conventional media. The crisis of traditional media has also changed the way we become informed. However, information quality remains a factor for discussion in the absence of unified criteria for analysis. In this regard, the question arises: how do we evaluate and assess the quality of information in digital media? This study aims to seek agreement between academics and media professionals on the areas and dimensions of information quality of digital media according to objective or quantifiable values. For this, a taxonomy of the dimensions related to information quality was created, based on the review of scientific literature and further evaluated and validated by 40 experts, including scholars and media professionals alike, who focused on verifying the classification's reliability. As a result, three macro areas of information quality, containing 21 areas, inherently comprised of a total of 75 dimensions, were validated. Lastly, this study proposes a structured model that will allow for the analysis of information quality of digital media, both in its pre-information phase catalogued in the media-business and on the media-workers' socio-occupational characteristics, as well as its final product and informational content. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): El actual ecosistema informativo, atravesado por una lógica de mediamorfosis, está generando con gran velocidad el surgimiento de medios digitales y portales informativos que no siguen los procedimientos editoriales formales de los medios convencionales. La crisis de los medios de comunicación tradicionales ha cambiado también nuestra forma de informarnos. Sin embargo, la calidad informativa sigue siendo un factor de discusión al no existir unidad de criterios para su análisis. En este sentido surge la pregunta ¿Cómo evaluar y valorar la calidad informativa de los medios digitales? Este trabajo contribuye a buscar convergencias entre académicos y profesionales de la comunicación sobre las áreas y dimensiones de la calidad informativa de los medios digitales en función de valores objetivos o cuantificables. Para ello se ha realizado una taxonomía de dimensiones de la calidad informativa a partir de la revisión de la literatura científica, para posteriormente someterla a la evaluación y validación por juicio de 40 expertos, académicos y profesionales de la comunicación, para verificar su fiabilidad. Como resultado, quedaron validadas tres macroáreas de la calidad informativa, que contienen 21 ámbitos que consideran intrínsecamente un total de 75 dimensiones. Esta investigación propone finalmente un modelo estructurado que permitirá analizar la calidad informativa de los medios digitales, tanto en su fase pre-informativa, catalogadas en el medio-empresa, las características sociolaborales de los trabajadores del medio, así como el producto final y el contenido informativo. [ABSTRACT FROM AUTHOR]
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Database: Education Research Complete
Description
Abstract:The current information ecosystem, crossed by a logic mediamorphosis, is increasingly generating the emergence of digital media and information portals that do not follow the formal publishing procedures of conventional media. The crisis of traditional media has also changed the way we become informed. However, information quality remains a factor for discussion in the absence of unified criteria for analysis. In this regard, the question arises: how do we evaluate and assess the quality of information in digital media? This study aims to seek agreement between academics and media professionals on the areas and dimensions of information quality of digital media according to objective or quantifiable values. For this, a taxonomy of the dimensions related to information quality was created, based on the review of scientific literature and further evaluated and validated by 40 experts, including scholars and media professionals alike, who focused on verifying the classification's reliability. As a result, three macro areas of information quality, containing 21 areas, inherently comprised of a total of 75 dimensions, were validated. Lastly, this study proposes a structured model that will allow for the analysis of information quality of digital media, both in its pre-information phase catalogued in the media-business and on the media-workers' socio-occupational characteristics, as well as its final product and informational content. [ABSTRACT FROM AUTHOR]
ISSN:11343478
DOI:10.3916/C49-2016-09