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INFORMATION TECHNOLOGY AS A CATALYST FOR THE PROFESSIONALISATION OF ACADEMIC ADMINISTRATORS: A CASE STUDY OF A HEALTH SCIENCES FACULTY.

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Title: INFORMATION TECHNOLOGY AS A CATALYST FOR THE PROFESSIONALISATION OF ACADEMIC ADMINISTRATORS: A CASE STUDY OF A HEALTH SCIENCES FACULTY.
Authors: Simpson, M.1, Shaw, C.2
Source: South African Journal of Higher Education. Aug2023, Vol. 37 Issue 4, p286-304. 19p.
Subject Terms: *Information technology, *Information storage & retrieval systems, *Knowledge workers, *University rankings, Professionalization, Senior leadership teams, Success
Abstract: As academic administrators become a key staffing component of efficiently run universities, their role as knowledge workers is being reframed. This is especially evident as universities increasingly rely on information technologies and student information systems to process vast amounts of student data in the pursuit of improving student success and assisting senior management with future planning. In this study, a qualitative research approach was employed to explore the enabling factors that contributed to academic administrators becoming central to various data quality management processes. Twenty-six (26) participants were purposively selected to participate in this study. Data collection strategies included the use of semi-structured interviews, focus groups, observations and documentary sources. The findings demonstrate the interrelationship between the professionalisation of academic administrators and enhanced data quality management processes. The results reassert the argument for reconceptualising the role of academic administrators as knowledge workers. This position has implications for how such staff are perceived within the organisational structure of the university and the types of staff development and training required. [ABSTRACT FROM AUTHOR]
Copyright of South African Journal of Higher Education is the property of Sabinet Online Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: INFORMATION TECHNOLOGY AS A CATALYST FOR THE PROFESSIONALISATION OF ACADEMIC ADMINISTRATORS: A CASE STUDY OF A HEALTH SCIENCES FACULTY.
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  Data: <searchLink fieldCode="JN" term="%22South+African+Journal+of+Higher+Education%22">South African Journal of Higher Education</searchLink>. Aug2023, Vol. 37 Issue 4, p286-304. 19p.
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  Data: *<searchLink fieldCode="DE" term="%22Information+technology%22">Information technology</searchLink><br />*<searchLink fieldCode="DE" term="%22Information+storage+%26+retrieval+systems%22">Information storage & retrieval systems</searchLink><br />*<searchLink fieldCode="DE" term="%22Knowledge+workers%22">Knowledge workers</searchLink><br />*<searchLink fieldCode="DE" term="%22University+rankings%22">University rankings</searchLink><br /><searchLink fieldCode="DE" term="%22Professionalization%22">Professionalization</searchLink><br /><searchLink fieldCode="DE" term="%22Senior+leadership+teams%22">Senior leadership teams</searchLink><br /><searchLink fieldCode="DE" term="%22Success%22">Success</searchLink>
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  Data: As academic administrators become a key staffing component of efficiently run universities, their role as knowledge workers is being reframed. This is especially evident as universities increasingly rely on information technologies and student information systems to process vast amounts of student data in the pursuit of improving student success and assisting senior management with future planning. In this study, a qualitative research approach was employed to explore the enabling factors that contributed to academic administrators becoming central to various data quality management processes. Twenty-six (26) participants were purposively selected to participate in this study. Data collection strategies included the use of semi-structured interviews, focus groups, observations and documentary sources. The findings demonstrate the interrelationship between the professionalisation of academic administrators and enhanced data quality management processes. The results reassert the argument for reconceptualising the role of academic administrators as knowledge workers. This position has implications for how such staff are perceived within the organisational structure of the university and the types of staff development and training required. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of South African Journal of Higher Education is the property of Sabinet Online Limited and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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              Text: Aug2023
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