Compliance burden versus program integrity protection: A survey experiment on citizen attitudes toward administrative documentation requirements in public service policy.
Saved in:
| Title: | Compliance burden versus program integrity protection: A survey experiment on citizen attitudes toward administrative documentation requirements in public service policy. |
|---|---|
| Authors: | Stenderup, Rasmus1 (AUTHOR) rds@ifs.ku.dk, Pedersen, Mogens Jin1 (AUTHOR) mp@ifs.ku.dk |
| Source: | Public Administration Review. Sep/Oct2025, Vol. 85 Issue 5, p1512-1527. 16p. |
| Subject Terms: | *Government policy, *Legal compliance, *Ideology, *Documentation standards, Citizen attitudes, Compliance auditing, Reforms |
| Abstract: | Public services often require formal documentation from citizens or public employees. Although these administrative requirements are commonly viewed as burdensome, they play a critical role in safeguarding program integrity. Drawing from a pre‐registered survey experiment conducted among Danish residents (n = 2004), this article examines citizen attitudes toward policy reforms that either intensify or alleviate the burden of formal documentation requirements. We analyze how these contrasting types of policy reforms shape citizen support, with a particular emphasis on the trade‐off between compliance burden and program integrity protection. Furthermore, the impact of whether these changes in requirements apply to citizens or public employees is explored. Our findings suggest a general preference among citizens for the removal of administrative documentation requirements aimed at protecting program integrity, regardless of whether they apply to citizens or public employees. These attitudes appear influenced by political ideology, personal experience, and the specific policy area context. [ABSTRACT FROM AUTHOR] |
| Copyright of Public Administration Review is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
|
Full text is not displayed to guests.
Login for full access.
|
|
| Abstract: | Public services often require formal documentation from citizens or public employees. Although these administrative requirements are commonly viewed as burdensome, they play a critical role in safeguarding program integrity. Drawing from a pre‐registered survey experiment conducted among Danish residents (n = 2004), this article examines citizen attitudes toward policy reforms that either intensify or alleviate the burden of formal documentation requirements. We analyze how these contrasting types of policy reforms shape citizen support, with a particular emphasis on the trade‐off between compliance burden and program integrity protection. Furthermore, the impact of whether these changes in requirements apply to citizens or public employees is explored. Our findings suggest a general preference among citizens for the removal of administrative documentation requirements aimed at protecting program integrity, regardless of whether they apply to citizens or public employees. These attitudes appear influenced by political ideology, personal experience, and the specific policy area context. [ABSTRACT FROM AUTHOR] |
|---|---|
| ISSN: | 00333352 |
| DOI: | 10.1111/puar.13919 |
