Toward a Justice-Oriented Professionalism: Lessons Learned From a Critical Service-Learning Project in a Professional Writing Course.

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Title: Toward a Justice-Oriented Professionalism: Lessons Learned From a Critical Service-Learning Project in a Professional Writing Course.
Authors: Frey, Renea C.1 (AUTHOR) freyr1@xavier.edu, Gerding, Jeffrey M.1 (AUTHOR), Nichols, Ethan1 (AUTHOR), Stone, Danielle2 (AUTHOR)
Source: Journal of Technical Writing & Communication. Jul2026, Vol. 56 Issue 3, p242-267. 26p.
Subject Terms: *Service learning, *Student engagement, *Catholic universities & colleges, Social justice, Social skills, Professions, Business writing, Professional ethics
Abstract: This article examines a multi-year study of a client-based, critical service-learning project embedded in a Professional Writing course at a Jesuit Catholic university. Drawing on surveys and interviews with students across six course sections, the study explores how students perceived service learning, which aspects of the project most shaped their learning, and how the university's mission informed their understanding of service and professionalism. Findings reveal that while students often entered the course with conventional assumptions about service as charity and professionalism as formality, many came to adopt a more relational, justice-oriented view of professional communication. By engaging with real clients—many of whom face structural inequities—students encountered the human realities behind workplace writing and began to see professionalism as a flexible, context-responsive ethic grounded in care and reciprocity. This article proposes the concept of justice-oriented professionalism as a reimagined model for technical and professional communication, one aligned with critical pedagogy, social justice, and relational responsiveness. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Technical Writing & Communication is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Toward a Justice-Oriented Professionalism: Lessons Learned From a Critical Service-Learning Project in a Professional Writing Course.
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Technical+Writing+%26+Communication%22">Journal of Technical Writing & Communication</searchLink>. Jul2026, Vol. 56 Issue 3, p242-267. 26p.
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  Data: *<searchLink fieldCode="DE" term="%22Service+learning%22">Service learning</searchLink><br />*<searchLink fieldCode="DE" term="%22Student+engagement%22">Student engagement</searchLink><br />*<searchLink fieldCode="DE" term="%22Catholic+universities+%26+colleges%22">Catholic universities & colleges</searchLink><br /><searchLink fieldCode="DE" term="%22Social+justice%22">Social justice</searchLink><br /><searchLink fieldCode="DE" term="%22Social+skills%22">Social skills</searchLink><br /><searchLink fieldCode="DE" term="%22Professions%22">Professions</searchLink><br /><searchLink fieldCode="DE" term="%22Business+writing%22">Business writing</searchLink><br /><searchLink fieldCode="DE" term="%22Professional+ethics%22">Professional ethics</searchLink>
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  Label: Abstract
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  Data: This article examines a multi-year study of a client-based, critical service-learning project embedded in a Professional Writing course at a Jesuit Catholic university. Drawing on surveys and interviews with students across six course sections, the study explores how students perceived service learning, which aspects of the project most shaped their learning, and how the university's mission informed their understanding of service and professionalism. Findings reveal that while students often entered the course with conventional assumptions about service as charity and professionalism as formality, many came to adopt a more relational, justice-oriented view of professional communication. By engaging with real clients—many of whom face structural inequities—students encountered the human realities behind workplace writing and began to see professionalism as a flexible, context-responsive ethic grounded in care and reciprocity. This article proposes the concept of justice-oriented professionalism as a reimagined model for technical and professional communication, one aligned with critical pedagogy, social justice, and relational responsiveness. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Journal of Technical Writing & Communication is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1177/00472816251405774
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      – Code: eng
        Text: English
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        PageCount: 26
        StartPage: 242
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      – SubjectFull: Service learning
        Type: general
      – SubjectFull: Student engagement
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      – SubjectFull: Catholic universities & colleges
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      – SubjectFull: Social justice
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      – SubjectFull: Social skills
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      – SubjectFull: Professions
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      – SubjectFull: Business writing
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      – SubjectFull: Professional ethics
        Type: general
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      – TitleFull: Toward a Justice-Oriented Professionalism: Lessons Learned From a Critical Service-Learning Project in a Professional Writing Course.
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            NameFull: Frey, Renea C.
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            NameFull: Gerding, Jeffrey M.
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              Text: Jul2026
              Type: published
              Y: 2026
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