Technology Risk: Preparing for the Next Move.
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| Authors: | Bakare, Koya M. |
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| Source: | Community Banker. Sep2008, Vol. 17 Issue 9, p26-27. 2p. |
| Subject Terms: | *Banking industry, *Customer services, *Risk assessment |
| Geographic Terms: | United States |
| Abstract: | The article focuses on the decision of banks in the U.S. to offer online products and services in improving delivery channels and process options. These products and services allow for quantum leaps in the ways banks can interact with their customers, process transactions and make strategic decisions. These new advancements have provided great benefits to banks and their customers, and as banks' dependency on better and more convenient technology to deliver services and handle process grows, the risk factors inevitably increase. |
| Database: | Entrepreneurial Studies Source |
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| Abstract: | The article focuses on the decision of banks in the U.S. to offer online products and services in improving delivery channels and process options. These products and services allow for quantum leaps in the ways banks can interact with their customers, process transactions and make strategic decisions. These new advancements have provided great benefits to banks and their customers, and as banks' dependency on better and more convenient technology to deliver services and handle process grows, the risk factors inevitably increase. |
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| ISSN: | 15291332 |
