Teaching and Assessing Doctor-Patient Communication Using Remote Standardized Patients and SKYPE: Feedback from Medical Residents
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| Title: | Teaching and Assessing Doctor-Patient Communication Using Remote Standardized Patients and SKYPE: Feedback from Medical Residents |
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| Language: | English |
| Authors: | Horber, Dot, Langenau, Erik E., Kachur, Elizabeth |
| Source: | Online Submission. 2014 (Philadelphia). |
| Peer Reviewed: | N |
| Page Count: | 20 |
| Publication Date: | 2014 |
| Document Type: | Reports - Research Tests/Questionnaires Speeches/Meeting Papers |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Physician Patient Relationship, Patients, Physicians, Medical Education, Teacher Attitudes, Medical Schools, College Faculty, Web Based Instruction, Computer Mediated Communication, Surveys, Statistical Analysis, Qualitative Research, Focus Groups, Feedback (Response), Technology Uses in Education, Medical Students, Demography, Pain |
| Abstract: | Teaching and assessing doctor-patient communication has become a priority in medical education. This pilot study evaluated resident physicians' perceptions of teaching and assessing doctor-patient communication skills related to pain management using a web-based format. Fifty-nine resident physicians completed four doctor-patient clinical encounters conducted with standardized patients (SPs) connected remotely via SKYPE. Quantitative and qualitative program evaluation data included residents' responses to Post-Exercise Surveys and their comments during focus group sessions. The investigation provided valuable information, especially regarding SP feedback received, the technology used and possible uses of this type of assessment in medical education. Future studies will focus on refinements in technology and alternative topics for use in remote clinical encounters. Appended to the presentation are: (1) Case Introduction for the Chest Pain Case; (2) Chest Pain Checklist; (3) Doctor-Patient Global Communication Assessment; (4) Doctor-Patient Communication Self-Assessment; (5) Technology Report; and (6) Responses to Physician Post-Exercise Survey. |
| Abstractor: | As Provided |
| Number of References: | 12 |
| Entry Date: | 2015 |
| Accession Number: | ED552870 |
| Database: | ERIC |
| Abstract: | Teaching and assessing doctor-patient communication has become a priority in medical education. This pilot study evaluated resident physicians' perceptions of teaching and assessing doctor-patient communication skills related to pain management using a web-based format. Fifty-nine resident physicians completed four doctor-patient clinical encounters conducted with standardized patients (SPs) connected remotely via SKYPE. Quantitative and qualitative program evaluation data included residents' responses to Post-Exercise Surveys and their comments during focus group sessions. The investigation provided valuable information, especially regarding SP feedback received, the technology used and possible uses of this type of assessment in medical education. Future studies will focus on refinements in technology and alternative topics for use in remote clinical encounters. Appended to the presentation are: (1) Case Introduction for the Chest Pain Case; (2) Chest Pain Checklist; (3) Doctor-Patient Global Communication Assessment; (4) Doctor-Patient Communication Self-Assessment; (5) Technology Report; and (6) Responses to Physician Post-Exercise Survey. |
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