Achieving Quality in e-Learning through Relational Coordination
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| Title: | Achieving Quality in e-Learning through Relational Coordination |
|---|---|
| Language: | English |
| Authors: | Margalina, Vasilica Maria, De-Pablos-Heredero, Carmen, Montes-Botella, Jose Luis |
| Source: | Studies in Higher Education. 2017 42(9):1655-1670. |
| Availability: | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
| Peer Reviewed: | Y |
| Page Count: | 16 |
| Publication Date: | 2017 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Electronic Learning, Models, Teacher Attitudes, Student Attitudes, Positive Attitudes, Problem Solving, Online Courses, College Faculty, College Students, Academic Standards, Universities, Corporations, Educational Improvement, Educational Quality, Foreign Countries, Teacher Student Relationship, Questionnaires, Structural Equation Models, Least Squares Statistics, Correlation, Organizational Communication, Educational Administration, Statistical Analysis |
| Geographic Terms: | Spain |
| DOI: | 10.1080/03075079.2015.1113953 |
| ISSN: | 0307-5079 |
| Abstract: | In this research, the relational coordination model has been applied to prove learners' and instructors' high levels of satisfaction in e-learning. According to the model, organizations can obtain better results in terms of satisfaction by providing shared knowledge, shared goals and mutual respect mechanisms, supported by a frequent, timely and problem-solving communication. Online courses learners and instructors from Spanish universities and private companies have been surveyed on these particular issues. By using structural equation model analysis, it is shown that high standards in terms of relational coordination amongst learners and instructors explain higher degrees of satisfaction. This research contributes to the literature by validating from an empirical point of view the effects of the use of the relational coordination model in e-learning. The results should be considered by universities and private companies when they evaluate the results of their actual e-learning systems and search for the improvement of quality. |
| Abstractor: | As Provided |
| Number of References: | 71 |
| Entry Date: | 2017 |
| Accession Number: | EJ1147248 |
| Database: | ERIC |
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| Abstract: | In this research, the relational coordination model has been applied to prove learners' and instructors' high levels of satisfaction in e-learning. According to the model, organizations can obtain better results in terms of satisfaction by providing shared knowledge, shared goals and mutual respect mechanisms, supported by a frequent, timely and problem-solving communication. Online courses learners and instructors from Spanish universities and private companies have been surveyed on these particular issues. By using structural equation model analysis, it is shown that high standards in terms of relational coordination amongst learners and instructors explain higher degrees of satisfaction. This research contributes to the literature by validating from an empirical point of view the effects of the use of the relational coordination model in e-learning. The results should be considered by universities and private companies when they evaluate the results of their actual e-learning systems and search for the improvement of quality. |
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| ISSN: | 0307-5079 |
| DOI: | 10.1080/03075079.2015.1113953 |
