Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails
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| Title: | Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails |
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| Language: | English |
| Authors: | AlAfnan, Mohammad Awad |
| Source: | International Journal of Education and Literacy Studies. Jan 2015 3(1):1-11. |
| Availability: | Australian International Academic Centre PTY, LTD. 11 Souter Crescent, Footscray VIC 3011, Australia. Tel: +61-3-9028-6880; e-mail: support@aiac.org.au; Web site: http://www.journals.aiac.org.au/index.php/IJELS/index |
| Peer Reviewed: | Y |
| Page Count: | 11 |
| Publication Date: | 2015 |
| Document Type: | Journal Articles Reports - Research |
| Descriptors: | Language Usage, Electronic Mail, Private Education, Discourse Analysis, Foreign Countries, Content Analysis, Communication Strategies, Language Styles, Comparative Analysis, Work Environment, English for Special Purposes |
| Geographic Terms: | Malaysia |
| ISSN: | 2202-9478 |
| Abstract: | This study investigated the moves and communicative purposes used in 522 email messages that were exchanged in a Malaysian private educational institute. Using Swales's (1990) move approach, this study revealed that email writers used fourteen moves that are mainly six framing and eight content moves. Content moves included four main, one intertextual, one supporting and two follow-up moves. The four main content moves reflected the main communicative purposes of the emails that are discussing issues, enquiring about issues, couriering (delivering) documents and informing about organizational and academic issues. The four communicative purposes varied in their structural organization, number of recipients and reaction to receiving the email. |
| Abstractor: | As Provided |
| Number of References: | 34 |
| Entry Date: | 2017 |
| Accession Number: | EJ1149381 |
| Database: | ERIC |
| Abstract: | This study investigated the moves and communicative purposes used in 522 email messages that were exchanged in a Malaysian private educational institute. Using Swales's (1990) move approach, this study revealed that email writers used fourteen moves that are mainly six framing and eight content moves. Content moves included four main, one intertextual, one supporting and two follow-up moves. The four main content moves reflected the main communicative purposes of the emails that are discussing issues, enquiring about issues, couriering (delivering) documents and informing about organizational and academic issues. The four communicative purposes varied in their structural organization, number of recipients and reaction to receiving the email. |
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| ISSN: | 2202-9478 |
