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Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails

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Title: Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails
Language: English
Authors: AlAfnan, Mohammad Awad
Source: International Journal of Education and Literacy Studies. Jan 2015 3(1):1-11.
Availability: Australian International Academic Centre PTY, LTD. 11 Souter Crescent, Footscray VIC 3011, Australia. Tel: +61-3-9028-6880; e-mail: support@aiac.org.au; Web site: http://www.journals.aiac.org.au/index.php/IJELS/index
Peer Reviewed: Y
Page Count: 11
Publication Date: 2015
Document Type: Journal Articles
Reports - Research
Descriptors: Language Usage, Electronic Mail, Private Education, Discourse Analysis, Foreign Countries, Content Analysis, Communication Strategies, Language Styles, Comparative Analysis, Work Environment, English for Special Purposes
Geographic Terms: Malaysia
ISSN: 2202-9478
Abstract: This study investigated the moves and communicative purposes used in 522 email messages that were exchanged in a Malaysian private educational institute. Using Swales's (1990) move approach, this study revealed that email writers used fourteen moves that are mainly six framing and eight content moves. Content moves included four main, one intertextual, one supporting and two follow-up moves. The four main content moves reflected the main communicative purposes of the emails that are discussing issues, enquiring about issues, couriering (delivering) documents and informing about organizational and academic issues. The four communicative purposes varied in their structural organization, number of recipients and reaction to receiving the email.
Abstractor: As Provided
Number of References: 34
Entry Date: 2017
Accession Number: EJ1149381
Database: ERIC
FullText Text:
  Availability: 0
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  Data: Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails
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  Data: Australian International Academic Centre PTY, LTD. 11 Souter Crescent, Footscray VIC 3011, Australia. Tel: +61-3-9028-6880; e-mail: support@aiac.org.au; Web site: http://www.journals.aiac.org.au/index.php/IJELS/index
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  Data: <searchLink fieldCode="DE" term="%22Language+Usage%22">Language Usage</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+Mail%22">Electronic Mail</searchLink><br /><searchLink fieldCode="DE" term="%22Private+Education%22">Private Education</searchLink><br /><searchLink fieldCode="DE" term="%22Discourse+Analysis%22">Discourse Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Content+Analysis%22">Content Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Communication+Strategies%22">Communication Strategies</searchLink><br /><searchLink fieldCode="DE" term="%22Language+Styles%22">Language Styles</searchLink><br /><searchLink fieldCode="DE" term="%22Comparative+Analysis%22">Comparative Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Work+Environment%22">Work Environment</searchLink><br /><searchLink fieldCode="DE" term="%22English+for+Special+Purposes%22">English for Special Purposes</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Malaysia%22">Malaysia</searchLink>
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  Data: This study investigated the moves and communicative purposes used in 522 email messages that were exchanged in a Malaysian private educational institute. Using Swales's (1990) move approach, this study revealed that email writers used fourteen moves that are mainly six framing and eight content moves. Content moves included four main, one intertextual, one supporting and two follow-up moves. The four main content moves reflected the main communicative purposes of the emails that are discussing issues, enquiring about issues, couriering (delivering) documents and informing about organizational and academic issues. The four communicative purposes varied in their structural organization, number of recipients and reaction to receiving the email.
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  Data: 2017
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      – SubjectFull: Electronic Mail
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      – SubjectFull: Private Education
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      – SubjectFull: Discourse Analysis
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Content Analysis
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      – SubjectFull: Language Styles
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      – SubjectFull: Work Environment
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      – SubjectFull: Malaysia
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      – TitleFull: Language Use in Computer-Mediated Communication: An Investigation into the Genre of Workplace Emails
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