A Systematic Literature Review on Maturity Models for Information Systems in Higher Education Institutions

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Bibliographic Details
Title: A Systematic Literature Review on Maturity Models for Information Systems in Higher Education Institutions
Language: English
Authors: Carvalho, João Vidal, Pereira, Rui Humberto, Rocha, Álvaro
Source: Innovations in Education and Teaching International. 2020 57(4):434-449.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 16
Publication Date: 2020
Document Type: Journal Articles
Information Analyses
Education Level: Higher Education
Postsecondary Education
Descriptors: Information Systems, Higher Education, Information Management, Models, Literature Reviews, Information Retrieval, Periodicals, Conference Papers, Educational Quality, Correspondence Study, Evening Programs, Online Courses, Developing Nations, Information Technology
DOI: 10.1080/14703297.2019.1648219
ISSN: 1470-3297
Abstract: Maturity models have been introduced over the last five decades as guides and references for information system (IS) management in organizations from different sectors. In the education sector, maturity models have also been used to evaluate higher education institutions (HEIs) across several dimensions, such as information and communication technology (ICT), management, process management, course curricula, course/HEI accreditation, e-/m-learning, online courses and pedagogical strategies. In fact, HEIs are faced with enormous complexity due to the specificity and quantity of their processes. Based on the guidelines concerning a methodology for a systematic literature review, the maturity models of different subareas of education are identified and categorized in this paper. For each maturity model associated with HEIs' ISs, the appropriate methodology for development and validation is identified, as well as the scope, stages and their dimensional characteristics. This study highlights the need to develop an IS maturity model that supports HEIs in their core business activities and management.
Abstractor: As Provided
Entry Date: 2020
Accession Number: EJ1264376
Database: ERIC
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Description
Abstract:Maturity models have been introduced over the last five decades as guides and references for information system (IS) management in organizations from different sectors. In the education sector, maturity models have also been used to evaluate higher education institutions (HEIs) across several dimensions, such as information and communication technology (ICT), management, process management, course curricula, course/HEI accreditation, e-/m-learning, online courses and pedagogical strategies. In fact, HEIs are faced with enormous complexity due to the specificity and quantity of their processes. Based on the guidelines concerning a methodology for a systematic literature review, the maturity models of different subareas of education are identified and categorized in this paper. For each maturity model associated with HEIs' ISs, the appropriate methodology for development and validation is identified, as well as the scope, stages and their dimensional characteristics. This study highlights the need to develop an IS maturity model that supports HEIs in their core business activities and management.
ISSN:1470-3297
DOI:10.1080/14703297.2019.1648219