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Qualitative Oral-Presentation Feedback: Comparisons from Business Professionals, Instructors, and Student Peers

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Bibliographic Details
Title: Qualitative Oral-Presentation Feedback: Comparisons from Business Professionals, Instructors, and Student Peers
Language: English
Authors: Baker, Matthew J. (ORCID 0000-0002-1573-4889), Baker, William H.
Source: Business and Professional Communication Quarterly. Mar 2023 86(1):5-32.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 28
Publication Date: 2023
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Oral Language, Feedback (Response), Comparative Analysis, Peer Evaluation, Teacher Student Relationship, Criticism, Student Attitudes, Public Speaking, Peer Relationship, Computer Software, Computer Mediated Communication, Technology Uses in Education, Business Communication, Business Administration Education
DOI: 10.1177/23294906221120015
ISSN: 2329-4922
2329-4906
Abstract: Previous studies compare quantitative feedback ratings of student peers and instructors, but new presentation-feedback technologies enable qualitative-feedback comparison. This study extends previous research by comparing qualitative feedback and business professionals' feedback. Compared to the professionals, the instructors provided similar feedback types and sentiment; students, however, de-emphasized message delivery and made fewer suggestions for improvement. The results suggest that students may need additional practice in critiquing message delivery and in suggesting needed improvements in their peers' oral presentations. The study also provides a methodology using the new technologies for instructors to calibrate their own and their students' feedback with professionals' feedback.
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1367209
Database: ERIC
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Description
Abstract:Previous studies compare quantitative feedback ratings of student peers and instructors, but new presentation-feedback technologies enable qualitative-feedback comparison. This study extends previous research by comparing qualitative feedback and business professionals' feedback. Compared to the professionals, the instructors provided similar feedback types and sentiment; students, however, de-emphasized message delivery and made fewer suggestions for improvement. The results suggest that students may need additional practice in critiquing message delivery and in suggesting needed improvements in their peers' oral presentations. The study also provides a methodology using the new technologies for instructors to calibrate their own and their students' feedback with professionals' feedback.
ISSN:2329-4922
2329-4906
DOI:10.1177/23294906221120015