An Exploration of How Students Prioritize Help-Seeking Sources in Online Learning Environments
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| Title: | An Exploration of How Students Prioritize Help-Seeking Sources in Online Learning Environments |
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| Language: | English |
| Authors: | Fan Yang (ORCID |
| Source: | TechTrends: Linking Research and Practice to Improve Learning. 2024 68(3):456-468. |
| Availability: | Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/ |
| Peer Reviewed: | Y |
| Page Count: | 13 |
| Publication Date: | 2024 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Undergraduate Students, Help Seeking, Peer Influence, Instructional Materials, Teacher Role, Tutoring, Search Engines, Online Searching, Online Courses, Technology Uses in Education, Computer Mediated Communication |
| DOI: | 10.1007/s11528-024-00944-3 |
| ISSN: | 8756-3894 1559-7075 |
| Abstract: | The aim of this study is to analyze how undergraduate learners seek academic help online at a public university in the United States with Q methodology. Upon completion of the study, we identified three groups of help-seekers. The first group, informal and personal help-seekers, sought help from close friends or classmates to solve problems. The second group, formal and impersonal help-seekers, relied on instructors as their primary source of help, followed by instructional materials such as course websites, syllabi, and rubrics. The participants in the third group expressed a significant reluctance to seek help from instructors and preferred alternative options like tutoring centers, search engines, and discussion boards. Contradicting opinions about help-seeking sources existed, with reasons explored. Implications and recommendations for future studies were also discussed. |
| Abstractor: | As Provided |
| Entry Date: | 2024 |
| Accession Number: | EJ1425896 |
| Database: | ERIC |
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| Abstract: | The aim of this study is to analyze how undergraduate learners seek academic help online at a public university in the United States with Q methodology. Upon completion of the study, we identified three groups of help-seekers. The first group, informal and personal help-seekers, sought help from close friends or classmates to solve problems. The second group, formal and impersonal help-seekers, relied on instructors as their primary source of help, followed by instructional materials such as course websites, syllabi, and rubrics. The participants in the third group expressed a significant reluctance to seek help from instructors and preferred alternative options like tutoring centers, search engines, and discussion boards. Contradicting opinions about help-seeking sources existed, with reasons explored. Implications and recommendations for future studies were also discussed. |
|---|---|
| ISSN: | 8756-3894 1559-7075 |
| DOI: | 10.1007/s11528-024-00944-3 |