Perspectives of Support Services among Non-Traditional International Students: A Phenomenological Exploration

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Bibliographic Details
Title: Perspectives of Support Services among Non-Traditional International Students: A Phenomenological Exploration
Language: English
Authors: Christian M. Gallie, Robert A. Griffin
Source: Journal of Comparative and International Higher Education. 2025 17(2):23-40.
Availability: Journal of Comparative and International Higher Education. 3107 B Hampton Highway, Yorktown, VA 23693. e-mail: oic213@lehigh.edu; Web site: https://www.ojed.org/index.php/jcihe/index
Peer Reviewed: Y
Page Count: 18
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Phenomenology, Nontraditional Students, Foreign Students, State Universities, Student Personnel Services, Student Needs, Student Characteristics, Educational Experience, Student Attitudes, Academic Achievement, Financial Needs, Housing, Transportation, Child Care, Teaching Assistants, Doctoral Students, Social Discrimination
ISSN: 2151-0393
2151-0407
Abstract: This study presents a phenomenological exploration of the experiences of eight non-traditional international students (NTISs) at a southeastern U.S. public research university. Recognizing a significant gap in existing literature regarding NTISs and their distinct needs and characteristics, this research aims to enrich the knowledge base and guide higher education professionals in developing effective support services. The study's methodology involved a purposeful selection of participants and the collection of rich, descriptive data through semi-structured, open-ended interviews, focusing on NTISs' perceptions of institutional support services and their needs for academic success. The study employs open coding for data analysis and uses thorough validation and bracketing techniques to ensure the research is trustworthy and valid. The investigation identified five prominent themes reflecting NTISs' experiences and perspectives: (a) communication issues, (b) insufficient or limited services, (c) financial concerns, (d) experiences of subtle discrimination, and (e) the sense of a welcoming campus environment. These themes encapsulate the core of the participants' experiences and highlight the imperative for higher education institutions to tailor support services to the unique requirements of NTISs.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1472963
Database: ERIC
Description
Abstract:This study presents a phenomenological exploration of the experiences of eight non-traditional international students (NTISs) at a southeastern U.S. public research university. Recognizing a significant gap in existing literature regarding NTISs and their distinct needs and characteristics, this research aims to enrich the knowledge base and guide higher education professionals in developing effective support services. The study's methodology involved a purposeful selection of participants and the collection of rich, descriptive data through semi-structured, open-ended interviews, focusing on NTISs' perceptions of institutional support services and their needs for academic success. The study employs open coding for data analysis and uses thorough validation and bracketing techniques to ensure the research is trustworthy and valid. The investigation identified five prominent themes reflecting NTISs' experiences and perspectives: (a) communication issues, (b) insufficient or limited services, (c) financial concerns, (d) experiences of subtle discrimination, and (e) the sense of a welcoming campus environment. These themes encapsulate the core of the participants' experiences and highlight the imperative for higher education institutions to tailor support services to the unique requirements of NTISs.
ISSN:2151-0393
2151-0407