Enhancing Ethical Codes with Artificial Intelligence Governance -- A Growing Necessity for the Adoption of Generative AI in Counselling

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Bibliographic Details
Title: Enhancing Ethical Codes with Artificial Intelligence Governance -- A Growing Necessity for the Adoption of Generative AI in Counselling
Language: English
Authors: Pei Boon Ooi (ORCID 0000-0002-7259-3381), Graeme Wilkinson (ORCID 0000-0003-0709-222X)
Source: British Journal of Guidance & Counselling. 2025 53(1):66-80.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 15
Publication Date: 2025
Document Type: Journal Articles
Reports - Descriptive
Descriptors: Ethics, Artificial Intelligence, Governance, Computer Mediated Communication, Counseling, Psychotherapy, Foreign Countries, Decision Making, Algorithms
Geographic Terms: United States, Australia, United Kingdom, Malaysia
DOI: 10.1080/03069885.2024.2373180
ISSN: 0306-9885
1469-3534
Abstract: The advent of generative Artificial Intelligence (AI) systems, such as large language model chatbots, is likely to have a significant impact in psychotherapy and counselling in the future. In this paper we consider the current state of AI in psychotherapy and counselling and the likely evolution of this field. We examine the ethical codes of practice for counselling in four countries in different parts of the world, namely the UK, the USA, Australia and Malaysia, and identify aspects of these codes that will need enhancement to reflect good AI governance. Using the Model Artificial Intelligence Governance Framework as an example, we have identified how the key elements of the AI framework relate to the core elements of the ethical codes, as a pointer to how such ethical codes will need to be enhanced if generative AI systems are to be adopted by the counselling profession.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1473691
Database: ERIC
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Abstract:The advent of generative Artificial Intelligence (AI) systems, such as large language model chatbots, is likely to have a significant impact in psychotherapy and counselling in the future. In this paper we consider the current state of AI in psychotherapy and counselling and the likely evolution of this field. We examine the ethical codes of practice for counselling in four countries in different parts of the world, namely the UK, the USA, Australia and Malaysia, and identify aspects of these codes that will need enhancement to reflect good AI governance. Using the Model Artificial Intelligence Governance Framework as an example, we have identified how the key elements of the AI framework relate to the core elements of the ethical codes, as a pointer to how such ethical codes will need to be enhanced if generative AI systems are to be adopted by the counselling profession.
ISSN:0306-9885
1469-3534
DOI:10.1080/03069885.2024.2373180