Therapists' Self-Efficacy and Experiences Managing Clinical Risk in Teletherapy: A Mixed Methods Exploration

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Bibliographic Details
Title: Therapists' Self-Efficacy and Experiences Managing Clinical Risk in Teletherapy: A Mixed Methods Exploration
Language: English
Authors: Nigel Jaffe (ORCID 0000-0001-7405-8094), Stephanie Jarvi Steele (ORCID 0000-0001-7712-9134)
Source: British Journal of Guidance & Counselling. 2025 53(2):206-220.
Availability: Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Peer Reviewed: Y
Page Count: 15
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Descriptors: Counselor Attitudes, Self Efficacy, Patients, At Risk Persons, Counseling Techniques, Intervention, Therapy, Evidence Based Practice, Risk Management, Self Destructive Behavior, COVID-19, Pandemics, Psychopathology, Counselor Client Relationship, Computer Simulation, Videoconferencing, Mental Health, Health Services
DOI: 10.1080/03069885.2024.2311209
ISSN: 0306-9885
1469-3534
Abstract: Before teletherapy usage grew dramatically during COVID-19, clinicians considered it less suitable for patients experiencing high-risk behaviours and related psychopathology (e.g., self-injurious thoughts and behaviours). This mixed methods study assesses clinicians' concerns by quantitatively and qualitatively exploring their experiences, satisfaction, and self-efficacy using teletherapy for high-risk patients. Mental healthcare providers (N = 75) completed a survey assessing teletherapy usage, attitudes, and risk assessment/management self-efficacy. Nine providers then completed semi-structured interviews on these topics. Clinicians reported more confidence assessing and managing risk in-person as compared to teletherapy, and they reported being more likely to treat high-risk patients face-to-face than virtually. Still, attitudes toward teletherapy were generally positive, and clinicians who confidently managed risk in-person also tended to be confident virtually, often reporting that they could administer evidence-based therapeutic interventions regardless of therapy modality. Qualitative analyses revealed both general and person-specific factors that conferred increased or diminished confidence when managing risk.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1478465
Database: ERIC
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Abstract:Before teletherapy usage grew dramatically during COVID-19, clinicians considered it less suitable for patients experiencing high-risk behaviours and related psychopathology (e.g., self-injurious thoughts and behaviours). This mixed methods study assesses clinicians' concerns by quantitatively and qualitatively exploring their experiences, satisfaction, and self-efficacy using teletherapy for high-risk patients. Mental healthcare providers (N = 75) completed a survey assessing teletherapy usage, attitudes, and risk assessment/management self-efficacy. Nine providers then completed semi-structured interviews on these topics. Clinicians reported more confidence assessing and managing risk in-person as compared to teletherapy, and they reported being more likely to treat high-risk patients face-to-face than virtually. Still, attitudes toward teletherapy were generally positive, and clinicians who confidently managed risk in-person also tended to be confident virtually, often reporting that they could administer evidence-based therapeutic interventions regardless of therapy modality. Qualitative analyses revealed both general and person-specific factors that conferred increased or diminished confidence when managing risk.
ISSN:0306-9885
1469-3534
DOI:10.1080/03069885.2024.2311209