Learning Analytics for Early Identification of At-Risk Students and Feedback Intervention

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Bibliographic Details
Title: Learning Analytics for Early Identification of At-Risk Students and Feedback Intervention
Language: English
Authors: Wei Dai (ORCID 0000-0001-7206-9347), Jionghao Lin (ORCID 0000-0003-3320-3907), Flora Ji-Yoon Jin (ORCID 0009-0002-1825-4028), Yi-Shan Tsai (ORCID 0000-0001-8967-5327), Namrata Srivastava (ORCID 0000-0003-4194-318X), Pierre Le Bodic (ORCID 0000-0003-0842-9533), Dragan Gasevic (ORCID 0000-0001-9265-1908), Guanliang Chen (ORCID 0000-0002-8236-3133)
Source: Journal of Learning Analytics. 2025 12(3):102-125.
Availability: Society for Learning Analytics Research. 121 Pointe Marsan, Beaumont, AB T4X 0A2, Canada. Tel: +61-429-920-838; e-mail: info@solaresearch.org; Web site: https://learning-analytics.info/index.php/JLA/index
Peer Reviewed: Y
Page Count: 24
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Learning Analytics, Identification, At Risk Students, Feedback (Response), Intervention, Undergraduate Students, Artificial Intelligence, Prediction, Models, Learner Engagement, Electronic Learning, Student Attitudes, Foreign Countries, Introductory Courses, Programming, Dropouts
Geographic Terms: Australia
ISSN: 1929-7750
Abstract: Supporting academically at-risk students has attracted much attention in the field of learning analytics. However, much of the research in this area has focused on developing advanced machine learning models to predict students' academic performance, which alone is insufficient to improve student learning without the implementation of timely interventions. Among the studies that attempted to mitigate this limitation by deploying intervention feedback to enhance learning, few created their feedback based on established theories of effective feedback. This theoretical oversight may limit students' uptake of the provided intervention. In response to these gaps, we conducted a study that aimed at supporting at-risk students at the early stage of an undergraduate-level course. Specifically, we developed predictive machine learning models using trace and academic data from the previous offering of a course and applied these models to identify at-risk students in the subsequent semester's offering of the same course. For the identified at-risk students, we sent intervention emails designed by feedback experts based on a relational feedback framework designed to enhance feedback effectiveness by strengthening student-instructor relationships. We evaluated the effectiveness of the proposed approach by assessing the performance of the predictive models in terms of generalizability and measuring the impact of the feedback intervention on students' behavioural engagement in learning. Results showed that (i) our predictive models demonstrated a high prediction accuracy (with AUC scores above 0.8) when applied to a new cohort of students; (ii) more than 30% of the identified at-risk students visited previously unengaged learning activities within two weeks following the intervention; and (iii) survey responses from 9.27% of at-risk students indicated general satisfaction with the provided feedback intervention, and 60% of the respondents expressed a preference for receiving the intervention more frequently than the twice-per-semester frequency implemented in the present study.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1492730
Database: ERIC
Description
Abstract:Supporting academically at-risk students has attracted much attention in the field of learning analytics. However, much of the research in this area has focused on developing advanced machine learning models to predict students' academic performance, which alone is insufficient to improve student learning without the implementation of timely interventions. Among the studies that attempted to mitigate this limitation by deploying intervention feedback to enhance learning, few created their feedback based on established theories of effective feedback. This theoretical oversight may limit students' uptake of the provided intervention. In response to these gaps, we conducted a study that aimed at supporting at-risk students at the early stage of an undergraduate-level course. Specifically, we developed predictive machine learning models using trace and academic data from the previous offering of a course and applied these models to identify at-risk students in the subsequent semester's offering of the same course. For the identified at-risk students, we sent intervention emails designed by feedback experts based on a relational feedback framework designed to enhance feedback effectiveness by strengthening student-instructor relationships. We evaluated the effectiveness of the proposed approach by assessing the performance of the predictive models in terms of generalizability and measuring the impact of the feedback intervention on students' behavioural engagement in learning. Results showed that (i) our predictive models demonstrated a high prediction accuracy (with AUC scores above 0.8) when applied to a new cohort of students; (ii) more than 30% of the identified at-risk students visited previously unengaged learning activities within two weeks following the intervention; and (iii) survey responses from 9.27% of at-risk students indicated general satisfaction with the provided feedback intervention, and 60% of the respondents expressed a preference for receiving the intervention more frequently than the twice-per-semester frequency implemented in the present study.
ISSN:1929-7750