Preparing Business Graduates for a Multicultural Workforce

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Bibliographic Details
Title: Preparing Business Graduates for a Multicultural Workforce
Language: English
Authors: Rea Prouska (ORCID 0000-0001-6729-5964), Sa'ad Ali (ORCID 0000-0002-4290-7757), May Tungtakanpoung (ORCID 0000-0003-2923-1307), Robin Bell (ORCID 0000-0002-7325-4277), Olcay Bektaş (ORCID 0000-0003-3422-7302), Fawzi Halila, Inge Godts, Karin S. Moser (ORCID 0000-0003-0120-9327), Lieve Mulier, Kalyani Pillalamarri, Mehlika Saraç (ORCID 0000-0001-6720-5594)
Source: British Educational Research Journal. 2026 52(1):426-458.
Availability: Wiley. Available from: John Wiley & Sons, Inc. 111 River Street, Hoboken, NJ 07030. Tel: 800-835-6770; e-mail: cs-journals@wiley.com; Web site: https://www.wiley.com/en-us
Peer Reviewed: Y
Page Count: 33
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Labor Force, Cultural Pluralism, Business Education, Higher Education, Employment Potential, Intercultural Communication, Cultural Awareness, College Graduates, Curriculum Design, Education Work Relationship, Employer Attitudes, Student Attitudes, Foreign Countries
Geographic Terms: United Kingdom, Belgium, Sweden, Turkey
DOI: 10.1002/berj.70017
ISSN: 0141-1926
1469-3518
Abstract: This research examines how higher education institutions can enhance the employability of business graduates by exploring the supply and demand for intercultural competencies, as perceived by both students and employers across Europe. It addresses two key research gaps: first, whether recent graduates in Europe meet employer expectations regarding intercultural competencies and second, how higher education institutions in Europe--particularly business schools--can improve graduates' employability by designing curricula that align with employer needs. Drawing on a cross-national study that includes 102 student and employer interviews conducted in the United Kingdom, Belgium, Sweden and Turkey, the research seeks to gain insights into the demand and supply of intercultural competencies from both employer and student perspectives. The study identifies seven key intercultural competencies: cultural empathy, cognitive flexibility, conscientiousness, social initiative, emotional stability, open-mindedness and willingness to tolerate ambiguity. It also proposes an eighth critical dimension--digital competencies for intercultural collaboration. These eight dimensions are conceptualised in an 'Intercultural Competencies Framework', which includes three categories of learning activities based on the findings. This framework can assist educators and employers in designing training programmes that enhance intercultural communication and collaboration skills.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1499121
Database: ERIC
Description
Abstract:This research examines how higher education institutions can enhance the employability of business graduates by exploring the supply and demand for intercultural competencies, as perceived by both students and employers across Europe. It addresses two key research gaps: first, whether recent graduates in Europe meet employer expectations regarding intercultural competencies and second, how higher education institutions in Europe--particularly business schools--can improve graduates' employability by designing curricula that align with employer needs. Drawing on a cross-national study that includes 102 student and employer interviews conducted in the United Kingdom, Belgium, Sweden and Turkey, the research seeks to gain insights into the demand and supply of intercultural competencies from both employer and student perspectives. The study identifies seven key intercultural competencies: cultural empathy, cognitive flexibility, conscientiousness, social initiative, emotional stability, open-mindedness and willingness to tolerate ambiguity. It also proposes an eighth critical dimension--digital competencies for intercultural collaboration. These eight dimensions are conceptualised in an 'Intercultural Competencies Framework', which includes three categories of learning activities based on the findings. This framework can assist educators and employers in designing training programmes that enhance intercultural communication and collaboration skills.
ISSN:0141-1926
1469-3518
DOI:10.1002/berj.70017