Technical Communications in OSS Content Management Systems: An Academic Institutional Case Study
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| Title: | Technical Communications in OSS Content Management Systems: An Academic Institutional Case Study |
|---|---|
| Language: | English |
| Authors: | Cripps, Michael J. |
| Source: | Journal of Technical Writing and Communication. 2011 41(4):423-448. |
| Availability: | Baywood Publishing Company, Inc. 26 Austin Avenue, P.O. Box 337, Amityville, NY 11701. Tel: 800-638-7819; Tel: 631-691-1270; Fax: 631-691-1770; e-mail: info@baywood.com; Web site: http://baywood.com/journals/default.asp |
| Peer Reviewed: | Y |
| Physical Description: | |
| Page Count: | 26 |
| Publication Date: | 2011 |
| Document Type: | Information Analyses Journal Articles Reports - Evaluative |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Technical Writing, Public Colleges, Case Studies, Open Source Technology, Integrated Learning Systems, Educational Technology, Communication Strategies, Computer Software, Program Implementation, Scientific and Technical Information |
| ISSN: | 0047-2816 |
| Abstract: | Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The GPL license, ease of use, customizability, and the large, global user base of mature content management systems are among the reasons these organizations choose OSS to meet their CMS needs. This article reviews the literature on the effects of single sourcing on technical communication practice. It also explores issues of OSS adoption, both generally and in international contexts. Through a case study of an OSS CMS implementation at a mid-sized public college, the article examines important contributions technical communicators can make to the rollout of an OSS-based CMS. |
| Abstractor: | As Provided |
| Number of References: | 44 |
| Entry Date: | 2011 |
| Access URL: | https://baywood.metapress.com/link.asp?target=contribution&id=064321W8706W51Q8 |
| Accession Number: | EJ941286 |
| Database: | ERIC |
| Abstract: | Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The GPL license, ease of use, customizability, and the large, global user base of mature content management systems are among the reasons these organizations choose OSS to meet their CMS needs. This article reviews the literature on the effects of single sourcing on technical communication practice. It also explores issues of OSS adoption, both generally and in international contexts. Through a case study of an OSS CMS implementation at a mid-sized public college, the article examines important contributions technical communicators can make to the rollout of an OSS-based CMS. |
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| ISSN: | 0047-2816 |