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Technical Communications in OSS Content Management Systems: An Academic Institutional Case Study

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Bibliographic Details
Title: Technical Communications in OSS Content Management Systems: An Academic Institutional Case Study
Language: English
Authors: Cripps, Michael J.
Source: Journal of Technical Writing and Communication. 2011 41(4):423-448.
Availability: Baywood Publishing Company, Inc. 26 Austin Avenue, P.O. Box 337, Amityville, NY 11701. Tel: 800-638-7819; Tel: 631-691-1270; Fax: 631-691-1770; e-mail: info@baywood.com; Web site: http://baywood.com/journals/default.asp
Peer Reviewed: Y
Physical Description: PDF
Page Count: 26
Publication Date: 2011
Document Type: Information Analyses
Journal Articles
Reports - Evaluative
Education Level: Higher Education
Postsecondary Education
Descriptors: Technical Writing, Public Colleges, Case Studies, Open Source Technology, Integrated Learning Systems, Educational Technology, Communication Strategies, Computer Software, Program Implementation, Scientific and Technical Information
ISSN: 0047-2816
Abstract: Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The GPL license, ease of use, customizability, and the large, global user base of mature content management systems are among the reasons these organizations choose OSS to meet their CMS needs. This article reviews the literature on the effects of single sourcing on technical communication practice. It also explores issues of OSS adoption, both generally and in international contexts. Through a case study of an OSS CMS implementation at a mid-sized public college, the article examines important contributions technical communicators can make to the rollout of an OSS-based CMS.
Abstractor: As Provided
Number of References: 44
Entry Date: 2011
Access URL: https://baywood.metapress.com/link.asp?target=contribution&id=064321W8706W51Q8
Accession Number: EJ941286
Database: ERIC
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  Data: Technical Communications in OSS Content Management Systems: An Academic Institutional Case Study
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  Data: Baywood Publishing Company, Inc. 26 Austin Avenue, P.O. Box 337, Amityville, NY 11701. Tel: 800-638-7819; Tel: 631-691-1270; Fax: 631-691-1770; e-mail: info@baywood.com; Web site: http://baywood.com/journals/default.asp
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  Data: <searchLink fieldCode="DE" term="%22Technical+Writing%22">Technical Writing</searchLink><br /><searchLink fieldCode="DE" term="%22Public+Colleges%22">Public Colleges</searchLink><br /><searchLink fieldCode="DE" term="%22Case+Studies%22">Case Studies</searchLink><br /><searchLink fieldCode="DE" term="%22Open+Source+Technology%22">Open Source Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Integrated+Learning+Systems%22">Integrated Learning Systems</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Technology%22">Educational Technology</searchLink><br /><searchLink fieldCode="DE" term="%22Communication+Strategies%22">Communication Strategies</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+Software%22">Computer Software</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Implementation%22">Program Implementation</searchLink><br /><searchLink fieldCode="DE" term="%22Scientific+and+Technical+Information%22">Scientific and Technical Information</searchLink>
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  Data: Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The GPL license, ease of use, customizability, and the large, global user base of mature content management systems are among the reasons these organizations choose OSS to meet their CMS needs. This article reviews the literature on the effects of single sourcing on technical communication practice. It also explores issues of OSS adoption, both generally and in international contexts. Through a case study of an OSS CMS implementation at a mid-sized public college, the article examines important contributions technical communicators can make to the rollout of an OSS-based CMS.
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      – SubjectFull: Public Colleges
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      – SubjectFull: Case Studies
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      – SubjectFull: Scientific and Technical Information
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