What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion.
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| Title: | What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion. |
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| Authors: | Sabiote-Ortiz, Carmen María1 csabiote@ugr.es, Rey-Pino, Juan Miguel1 jrey@ugr.es, Vena-Oya, Julio2 jvena@ujaen.es, Castañeda-García, José Alberto3 jalberto@ugr.es |
| Source: | European Journal of Tourism Research. Jul2025, Issue 40, p1-28. 28p. |
| Database: | Hospitality & Tourism Complete |
| ISSN: | 19947658 |
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| DOI: | 10.54055/ejtr.v40i.3904 |
