What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion.

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Title: What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion.
Authors: Sabiote-Ortiz, Carmen María1 csabiote@ugr.es, Rey-Pino, Juan Miguel1 jrey@ugr.es, Vena-Oya, Julio2 jvena@ujaen.es, Castañeda-García, José Alberto3 jalberto@ugr.es
Source: European Journal of Tourism Research. Jul2025, Issue 40, p1-28. 28p.
Database: Hospitality & Tourism Complete
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Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 185846539
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: <searchLink fieldCode="JN" term="%22European+Journal+of+Tourism+Research%22">European Journal of Tourism Research</searchLink>. Jul2025, Issue 40, p1-28. 28p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=hjh&AN=185846539
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        Value: 10.54055/ejtr.v40i.3904
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      – Code: eng
        Text: English
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        PageCount: 28
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      – TitleFull: What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion.
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            NameFull: Rey-Pino, Juan Miguel
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            NameFull: Vena-Oya, Julio
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            NameFull: Castañeda-García, José Alberto
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              Text: Jul2025
              Type: published
              Y: 2025
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              Value: 40
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