The effect of employee based brand equity on customer experience in multinational chain hotels.
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| Title: | The effect of employee based brand equity on customer experience in multinational chain hotels. |
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| Authors: | Zhang, Jinlan1 (AUTHOR) jinlan.zhang@postgrad.manchester.ac.uk, Filimonau, Viachaslau2 (AUTHOR), Tlemissov, Ulan3 (AUTHOR) |
| Source: | Tourism & Hospitality Research. Jul2026, Vol. 26 Issue 3, p402-419. 18p. |
| Database: | Hospitality & Tourism Complete |
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| ISSN: | 14673584 |
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| DOI: | 10.1177/14673584241298769 |