View in EDS HTML Full Text PDF Full Text

The effect of employee based brand equity on customer experience in multinational chain hotels.

Saved in:
Bibliographic Details
Title: The effect of employee based brand equity on customer experience in multinational chain hotels.
Authors: Zhang, Jinlan1 (AUTHOR) jinlan.zhang@postgrad.manchester.ac.uk, Filimonau, Viachaslau2 (AUTHOR), Tlemissov, Ulan3 (AUTHOR)
Source: Tourism & Hospitality Research. Jul2026, Vol. 26 Issue 3, p402-419. 18p.
Database: Hospitality & Tourism Complete
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 194639613
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: The effect of employee based brand equity on customer experience in multinational chain hotels.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Zhang%2C+Jinlan%22">Zhang, Jinlan</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> jinlan.zhang@postgrad.manchester.ac.uk</i><br /><searchLink fieldCode="AR" term="%22Filimonau%2C+Viachaslau%22">Filimonau, Viachaslau</searchLink><relatesTo>2</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Tlemissov%2C+Ulan%22">Tlemissov, Ulan</searchLink><relatesTo>3</relatesTo> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Tourism+%26+Hospitality+Research%22">Tourism & Hospitality Research</searchLink>. Jul2026, Vol. 26 Issue 3, p402-419. 18p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=hjh&AN=194639613
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1177/14673584241298769
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 18
        StartPage: 402
    Titles:
      – TitleFull: The effect of employee based brand equity on customer experience in multinational chain hotels.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Zhang, Jinlan
      – PersonEntity:
          Name:
            NameFull: Filimonau, Viachaslau
      – PersonEntity:
          Name:
            NameFull: Tlemissov, Ulan
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 07
              Text: Jul2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 14673584
          Numbering:
            – Type: volume
              Value: 26
            – Type: issue
              Value: 3
          Titles:
            – TitleFull: Tourism & Hospitality Research
              Type: main
ResultId 1