Differences in Expectations and Perceptions Between Hospitality Providers and International Customers: The Case of Korean and Japanese Group Tourists in Thai Hotels.
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| Title: | Differences in Expectations and Perceptions Between Hospitality Providers and International Customers: The Case of Korean and Japanese Group Tourists in Thai Hotels. |
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| Authors: | Kim, Seongseop1 (AUTHOR) sam.kim@polyu.edu.hk, Elliot, Statia2 (AUTHOR), Law, Rob1 (AUTHOR), Chon, Kaye1 (AUTHOR) |
| Source: | International Journal of Hospitality & Tourism Administration. Apr-Jun2014, Vol. 15 Issue 2, p121-149. 29p. |
| Database: | Hospitality & Tourism Complete |
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| ISSN: | 15256480 |
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| DOI: | 10.1080/15256480.2014.901058 |
