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Bayesian Analysis of Abandonment in Call Center Operations.

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Bibliographic Details
Title:	Bayesian Analysis of Abandonment in Call Center Operations.
Authors:	Aktekin, Tevfik¹, Soyer, Refik²
Source:	Applied Stochastic Models in Business & Industry. Mar/Apr2014, Vol. 30 Issue 2, p141-156. 16p.
Database:	Mathematics Source
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