Robot Transparency and Team Orientation Effects on Human–Robot Teaming.
Saved in:
| Title: | Robot Transparency and Team Orientation Effects on Human–Robot Teaming. |
|---|---|
| Authors: | Guznov, S. (AUTHOR), Lyons, J. (AUTHOR), Pfahler, M. (AUTHOR), Heironimus, A. (AUTHOR), Woolley, M. (AUTHOR), Friedman, J. (AUTHOR), Neimeier, A. (AUTHOR) |
| Source: | International Journal of Human-Computer Interaction. May2020, Vol. 36 Issue 7, p650-660. 11p. 2 Color Photographs, 3 Diagrams, 1 Chart. |
| Subjects: | Human-robot interaction, Supervisory control systems, Situational awareness, Text messages, Social cohesion, Virtual work teams, Robots |
| Abstract: | Human–robot team members often have to interact in a situation when the team members are not physically collocated requiring effective communication to establish and maintain effective human–robot performance. Previous research suggests that characteristics of robot communication can have positive impact on human–robot interaction outcomes such as trust, situation awareness, workload, and performance. In this study, we investigated the joint effects of robot communication transparency (low to high, increasing the amount of information provided through text messages) and team orientation (i.e., robot's text messages communicating team membership with We statements) properties of messages sent by a ground robot to a human teammate who was responsible for supervisory control. The results showed both benefits and limitations of increased transparency indicating the importance of careful implementation of transparency methods. Team orientation manipulation showed to be ineffective (and potentially detrimental) also indicating that caution needs to be exercised when implementing elements intended to improve group cohesion and team inclusiveness. Limitations and future directions are discussed. [ABSTRACT FROM AUTHOR] |
| Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Psychology and Behavioral Sciences Collection |
|
Full text is not displayed to guests.
Login for full access.
|
|
| Abstract: | Human–robot team members often have to interact in a situation when the team members are not physically collocated requiring effective communication to establish and maintain effective human–robot performance. Previous research suggests that characteristics of robot communication can have positive impact on human–robot interaction outcomes such as trust, situation awareness, workload, and performance. In this study, we investigated the joint effects of robot communication transparency (low to high, increasing the amount of information provided through text messages) and team orientation (i.e., robot's text messages communicating team membership with We statements) properties of messages sent by a ground robot to a human teammate who was responsible for supervisory control. The results showed both benefits and limitations of increased transparency indicating the importance of careful implementation of transparency methods. Team orientation manipulation showed to be ineffective (and potentially detrimental) also indicating that caution needs to be exercised when implementing elements intended to improve group cohesion and team inclusiveness. Limitations and future directions are discussed. [ABSTRACT FROM AUTHOR] |
|---|---|
| ISSN: | 10447318 |
| DOI: | 10.1080/10447318.2019.1676519 |
