A Case Study on Keicho, Japanese Active Empathetic Listening.
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| Title: | A Case Study on Keicho, Japanese Active Empathetic Listening. |
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| Authors: | Mizutani, Yuima, Waalkes, Phillip L., Smith, Carlee, Sano, Keiko |
| Source: | Journal of Counseling & Development (John Wiley & Sons, Inc.). Jul2026, Vol. 104 Issue 3, p488-502. 15p. |
| Subjects: | Empathy, Nonprofit organizations, Qualitative research, Focus groups, Research funding, Culture, Ethnology research, Interviewing, Listening, Social perception, Descriptive statistics, Research methodology, Patient-professional relations, Social skills, Counseling, Case studies, Video recording, Communication barriers, Cultural pluralism |
| Geographic Terms: | Japan |
| Abstract (English): | Active empathetic listening (AEL) is a foundational skillset used by counselors. However, little is known about how AEL is used and perceived outside of Western cultures. Keicho (傾聴), the Japanese concept of AEL, is described as tilting one's head to listen to others. In this study, we examined how AEL is influenced by Japanese culture and practiced in Japan, using a cross‐cultural instrumental case study methodology at a nonprofit organization located in Japan. We used three different datasets: focus group workshop participants, self‐narrative poem activities, and individual interviews with the workshop instructor. [ABSTRACT FROM AUTHOR] |
| Abstract (Japanese): | 要旨: アクティブ・エンパセティック・リスニング(AEL)はカウンセリングにおける主要な技術の一つである。しかしながら、西欧社会外でどのようにAELが使用されているのについては研究が進んでいない。傾聴とは日本におけるAELのことであり、「頭を傾けて聴く」と表せられる。本事例研究はどのようにAELが日本文化によって影響を受け使用されているかをある日本の非営利団体を使って解析した、インストゥルメンタル事例研究である。本研究において我々は三つの異なるデータである、傾聴ワークショップの参加者へのインタビュー、自己語り、そしてワークショップの講師へのインタビューを分析した。 [ABSTRACT FROM AUTHOR] |
| Copyright of Journal of Counseling & Development (John Wiley & Sons, Inc.) is the property of John Wiley & Sons, Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Psychology and Behavioral Sciences Collection |
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| Abstract: | Active empathetic listening (AEL) is a foundational skillset used by counselors. However, little is known about how AEL is used and perceived outside of Western cultures. Keicho (傾聴), the Japanese concept of AEL, is described as tilting one's head to listen to others. In this study, we examined how AEL is influenced by Japanese culture and practiced in Japan, using a cross‐cultural instrumental case study methodology at a nonprofit organization located in Japan. We used three different datasets: focus group workshop participants, self‐narrative poem activities, and individual interviews with the workshop instructor. [ABSTRACT FROM AUTHOR] |
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| ISSN: | 15566676 |
| DOI: | 10.1002/jcad.70043 |
