Diverging views on healthcare co-creation: the social representations of telemedicine in the Italian press.

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Title: Diverging views on healthcare co-creation: the social representations of telemedicine in the Italian press.
Authors: Piccardo, Maria Adele (AUTHOR), Zulato, Edoardo (AUTHOR), Guglielmetti, Chiara (AUTHOR)
Source: Psychology, Health & Medicine. Jul2026, Vol. 31 Issue 6, p1452-1470. 19p.
Subjects: Health services accessibility, Data security, Dehumanization, Health attitudes, Medical technology, Endowments, Content analysis, Privacy, Culture, Newspapers, Public opinion, Data analytics, Continuum of care, Uncertainty, Internet, Descriptive statistics, Telemedicine, Communication, Research methodology, Clinical competence, Physician-patient relations, COVID-19 pandemic, Patient participation, Medical care costs, Medical ethics
Geographic Terms: Italy
Abstract: Recent technological progress has led to several telemedicine services and tools. However, telemedicine is still in its early stages, and its potential has yet to be fully exploited. This study aims to analyse how telemedicine is represented by the Italian press, gauging its relevance in public discourse and investigating the frames used to communicate about telemedicine in the press. The methodology comprised qualitative and quantitative text analyses: (1) identifying the total number of Italian newspaper articles (1990–2022) on the topic through a salience analysis; (2) analysing 5,205 representative headlines from six Italian newspapers using frame analysis. Salience analysis shows that telemedicine remains an emerging topic, often discussed in correspondence with specific issues (e.g. COVID-19). Framing analysis shows that telemedicine is represented through eight frames predominantly represented in terms of both clinical and economic advantages. Emerging representations of telemedicine within the Italian press emphasize its advantages, portraying it positively. However, as it often happens with emergent technologies, telemedicine encounters possible antecedents for resistance. Thus, the identified frames highlight how a segment of public opinion considers telemedicine as a tool that improves collaboration through patients, healthcare professionals and providers to co-create value for the socio-cultural environment. [ABSTRACT FROM AUTHOR]
Copyright of Psychology, Health & Medicine is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Diverging views on healthcare co-creation: the social representations of telemedicine in the Italian press.
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  Data: <searchLink fieldCode="AR" term="%22Piccardo%2C+Maria+Adele%22">Piccardo, Maria Adele</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Zulato%2C+Edoardo%22">Zulato, Edoardo</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Guglielmetti%2C+Chiara%22">Guglielmetti, Chiara</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Psychology%2C+Health+%26+Medicine%22">Psychology, Health & Medicine</searchLink>. Jul2026, Vol. 31 Issue 6, p1452-1470. 19p.
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  Data: <searchLink fieldCode="DE" term="%22Health+services+accessibility%22">Health services accessibility</searchLink><br /><searchLink fieldCode="DE" term="%22Data+security%22">Data security</searchLink><br /><searchLink fieldCode="DE" term="%22Dehumanization%22">Dehumanization</searchLink><br /><searchLink fieldCode="DE" term="%22Health+attitudes%22">Health attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+technology%22">Medical technology</searchLink><br /><searchLink fieldCode="DE" term="%22Endowments%22">Endowments</searchLink><br /><searchLink fieldCode="DE" term="%22Content+analysis%22">Content analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Privacy%22">Privacy</searchLink><br /><searchLink fieldCode="DE" term="%22Culture%22">Culture</searchLink><br /><searchLink fieldCode="DE" term="%22Newspapers%22">Newspapers</searchLink><br /><searchLink fieldCode="DE" term="%22Public+opinion%22">Public opinion</searchLink><br /><searchLink fieldCode="DE" term="%22Data+analytics%22">Data analytics</searchLink><br /><searchLink fieldCode="DE" term="%22Continuum+of+care%22">Continuum of care</searchLink><br /><searchLink fieldCode="DE" term="%22Uncertainty%22">Uncertainty</searchLink><br /><searchLink fieldCode="DE" term="%22Internet%22">Internet</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink><br /><searchLink fieldCode="DE" term="%22Telemedicine%22">Telemedicine</searchLink><br /><searchLink fieldCode="DE" term="%22Communication%22">Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Research+methodology%22">Research methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Clinical+competence%22">Clinical competence</searchLink><br /><searchLink fieldCode="DE" term="%22Physician-patient+relations%22">Physician-patient relations</searchLink><br /><searchLink fieldCode="DE" term="%22COVID-19+pandemic%22">COVID-19 pandemic</searchLink><br /><searchLink fieldCode="DE" term="%22Patient+participation%22">Patient participation</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+care+costs%22">Medical care costs</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+ethics%22">Medical ethics</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Italy%22">Italy</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Recent technological progress has led to several telemedicine services and tools. However, telemedicine is still in its early stages, and its potential has yet to be fully exploited. This study aims to analyse how telemedicine is represented by the Italian press, gauging its relevance in public discourse and investigating the frames used to communicate about telemedicine in the press. The methodology comprised qualitative and quantitative text analyses: (1) identifying the total number of Italian newspaper articles (1990–2022) on the topic through a salience analysis; (2) analysing 5,205 representative headlines from six Italian newspapers using frame analysis. Salience analysis shows that telemedicine remains an emerging topic, often discussed in correspondence with specific issues (e.g. COVID-19). Framing analysis shows that telemedicine is represented through eight frames predominantly represented in terms of both clinical and economic advantages. Emerging representations of telemedicine within the Italian press emphasize its advantages, portraying it positively. However, as it often happens with emergent technologies, telemedicine encounters possible antecedents for resistance. Thus, the identified frames highlight how a segment of public opinion considers telemedicine as a tool that improves collaboration through patients, healthcare professionals and providers to co-create value for the socio-cultural environment. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Psychology, Health & Medicine is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/13548506.2025.2591855
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 19
        StartPage: 1452
    Subjects:
      – SubjectFull: Health services accessibility
        Type: general
      – SubjectFull: Data security
        Type: general
      – SubjectFull: Dehumanization
        Type: general
      – SubjectFull: Health attitudes
        Type: general
      – SubjectFull: Medical technology
        Type: general
      – SubjectFull: Endowments
        Type: general
      – SubjectFull: Content analysis
        Type: general
      – SubjectFull: Privacy
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      – SubjectFull: Culture
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      – SubjectFull: Newspapers
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      – SubjectFull: Public opinion
        Type: general
      – SubjectFull: Data analytics
        Type: general
      – SubjectFull: Continuum of care
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      – SubjectFull: Uncertainty
        Type: general
      – SubjectFull: Internet
        Type: general
      – SubjectFull: Descriptive statistics
        Type: general
      – SubjectFull: Telemedicine
        Type: general
      – SubjectFull: Communication
        Type: general
      – SubjectFull: Research methodology
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      – SubjectFull: Clinical competence
        Type: general
      – SubjectFull: Physician-patient relations
        Type: general
      – SubjectFull: COVID-19 pandemic
        Type: general
      – SubjectFull: Patient participation
        Type: general
      – SubjectFull: Medical care costs
        Type: general
      – SubjectFull: Medical ethics
        Type: general
      – SubjectFull: Italy
        Type: general
    Titles:
      – TitleFull: Diverging views on healthcare co-creation: the social representations of telemedicine in the Italian press.
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            NameFull: Piccardo, Maria Adele
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            NameFull: Zulato, Edoardo
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              M: 07
              Text: Jul2026
              Type: published
              Y: 2026
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