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|a Instituto Colombiano de Normas Técnicas y Certificación
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|a Guía de aplicación de la ISO 9001:2015 :
|b ¿Qué hacer? asesoramiento de ISO/TC 176 /
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|a Vernier, Geneva :
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|a Objeto y campo de aplicación -- Referencias normativas -- Términos y definiciones -- Contexto de la organización -- Liderazgo -- Planificación -- Apoyo -- Operación -- Evaluación del desempeño -- Mejora
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