Apuntes para una definición de servicio : los factores ocultos del servicio /
Esta obra se adentra en las humorísticas evidencias que ofrece la realidad familiar, social y profesional para demostrar por qué la excelencia de los servicios es la exigencia y el estandarte del mundo contemporáneo, y por qué lo seguirá siento en épocas y generaciones venideras. "Apuntes para...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish |
| Published: |
México :
Editorial Diana,
1997.
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| Subjects: |
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