Calidad de servicio : del marketing a la estrategia /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish |
| Published: |
Madrid :
Díaz de Santos,
1991.
|
| Subjects: | |
| Notas Contenido: |
|
Similar Items
La calidad del servicio /
by: Horovitz, Jacques
Published: (©1994.)
by: Horovitz, Jacques
Published: (©1994.)
Servicio y dedicación al cliente :
by: Armistead, Colin
Published: (1994.)
by: Armistead, Colin
Published: (1994.)
Claves en la gerencia del servicio /
by: Sánchez, Fernando
Published: (2000.)
by: Sánchez, Fernando
Published: (2000.)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
by: Vargas Quiñones, Martha Elena
Marketing de los servicios /
by: Grande Esteban, Ildefonso
Published: (c2012.)
by: Grande Esteban, Ildefonso
Published: (c2012.)
Organizando empresas de servicio :
by: Albrecht, Karl
Published: (1986.)
by: Albrecht, Karl
Published: (1986.)
Marketing de los servicios /
by: Grande Esteban, Ildefonso
Published: (©2005.)
by: Grande Esteban, Ildefonso
Published: (©2005.)
Calidad en el servicio al cliente :
by: Martín, William B.
Published: (1992.)
by: Martín, William B.
Published: (1992.)
Ocho pasos hacia la calidad en el servicio :
by: Abello Gómez, René Francisco
Published: (2003.)
by: Abello Gómez, René Francisco
Published: (2003.)
Un servicio legendario :
by: Blanchard, Ken
Published: (©2015.)
by: Blanchard, Ken
Published: (©2015.)
Servicio :
by: CORNEJO Y ROSADO, Miguel Ángel
Published: (1997.)
by: CORNEJO Y ROSADO, Miguel Ángel
Published: (1997.)
Marketing en empresas de servicios /
by: Andrés Ferrando, José María de
Published: (©2008.)
by: Andrés Ferrando, José María de
Published: (©2008.)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
by: Vargas Quiñones, Martha Elena
Servicio de calidad /
by: GONZALEZ Harris, Juan
Published: (1993.)
by: GONZALEZ Harris, Juan
Published: (1993.)
Cultura de calidad de servicio /
by: Müller de La Lama, Enrique
by: Müller de La Lama, Enrique
Servicios de calidad al cliente :
by: Martín, William B.
Published: (1991.)
by: Martín, William B.
Published: (1991.)
El servicio innovador :
by: Parra Pirazán, Jorge Humberto
Published: (2018.)
by: Parra Pirazán, Jorge Humberto
Published: (2018.)
Calidad de servicio y atención al cliente :
by: Cremaschi, Enrique Luis
Published: (2014.)
by: Cremaschi, Enrique Luis
Published: (2014.)
8 pasos hacia la calidad en el servicio /
by: Abello Gómez, René Francisco
by: Abello Gómez, René Francisco
8 pasos hacia la calidad en el servicio /
by: Abello Gómez, René Francisco
by: Abello Gómez, René Francisco
8 pasos hacia la calidad en el servicio /
by: Abello Gómez, René Francisco
by: Abello Gómez, René Francisco
Cómo lograr la calidad en bienes y servicios /
by: Càrdenas Herrera, Raúl A.
Published: (c2005.)
by: Càrdenas Herrera, Raúl A.
Published: (c2005.)
El cliente y la calidad en el servicio /
by: Olvera Romero, Ileana
Published: (©2009.)
by: Olvera Romero, Ileana
Published: (©2009.)
El servicio invisible :
by: Domínguez Collins, Humberto
Published: (2006.)
by: Domínguez Collins, Humberto
Published: (2006.)
Servicio al cliente :
by: Serna Gómez, Humberto
Published: (1999.)
by: Serna Gómez, Humberto
Published: (1999.)
Gerencia del servicio :
by: Prieto Herrera, Jorge Eliécer
by: Prieto Herrera, Jorge Eliécer
Apuntes para una definición de servicio :
by: Schoening, Arturo
Published: (1997.)
by: Schoening, Arturo
Published: (1997.)
Gestión de la calidad :
Published: (©2012.)
Published: (©2012.)
Gestión de la calidad :
Published: (©2012.)
Published: (©2012.)
Manual del servicio al cliente :
by: Arizmendi Posada, Ignacio
Published: ([2010].)
by: Arizmendi Posada, Ignacio
Published: ([2010].)
Guía práctica del servicio de mesa /
by: RODRIGUEZ, Alejandro Alonso
Published: (1990.)
by: RODRIGUEZ, Alejandro Alonso
Published: (1990.)
La esencia de la mercadotecnia de servicios /
by: Payne, Adrian
by: Payne, Adrian
