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| 008 |
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| 020 |
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|a 9682603986
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|a CO-BoSNA
|b spa
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|a n-mx---
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1 |
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|a Baez Casillas, Sixto
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| 245 |
1 |
0 |
|a Servicio a huéspedes /
|c Sixto Báez Casillas y Humberto Báez Casillas.
|
| 260 |
|
|
|a México :
|b CECSA,
|c 1983.
|
| 300 |
|
|
|a 108 páginas :
|b ilustraciones, fotos ;
|c 23 cm.
|
| 500 |
|
|
|a Incluye glosario, p. 103
|
| 505 |
0 |
|
|a Importancia del departamento de servicio a huéspedes -- Requisitos para el servicio a húespedes -- Organigramas y descripciones de puestos -- Capitán de "botones" (bell boys) -- "Botones" (bell boys) -- El portero -- El paje -- Políticas -- Catálogo de formas
|
| 650 |
1 |
7 |
|a ADMINISTRACION HOTELERA
|2 LEMB
|
| 650 |
|
7 |
|a SERVICIO AL CLIENTE
|2 LEMB
|
| 650 |
|
7 |
|a HOSPITALIDAD
|2 LEMB
|
| 700 |
1 |
|
|a Baez Casillas, Humberto
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