Ingeniería de servicios : para crear clientes satisfechos y lograr ventajas competitivas sustanciales y sostenibles /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Spanish |
| Published: |
México :
McGraw-Hill,
1991.
|
| Edition: | Tercera edición |
| Subjects: | |
| Notas Contenido: |
|
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