El cliente y la calidad en el servicio /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Spanish |
| Published: |
México, D.F. :
Editorial Trillas,
©2009.
|
| Subjects: | |
| Notas Contenido: |
|
Similar Items
Calidad total en la atención al cliente :
by: Pérez Torres, Vanesa Carolina
Published: (2006.)
by: Pérez Torres, Vanesa Carolina
Published: (2006.)
La visión del servicio /
Published: ([1990?].)
Published: ([1990?].)
Calidad de servicio y atención al cliente :
by: Cremaschi, Enrique Luis
Published: (2014.)
by: Cremaschi, Enrique Luis
Published: (2014.)
La atención al cliente
Published: (s. f.].)
Published: (s. f.].)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
Published: (2008.)
by: Vargas Quiñones, Martha Elena
Published: (2008.)
Servicio integral
Published: (s. f.].)
Published: (s. f.].)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
by: Vargas Quiñones, Martha Elena
Servicio de atención al cliente bares y restaurantes /
Published: (©2015.)
Published: (©2015.)
Que hacer realmente para atraer, deleitar y retener clientes :
by: Wise, Tom
Published: (1994.)
by: Wise, Tom
Published: (1994.)
8 pasos hacia la calidad en el servicio /
by: Abello Gómez, René Francisco
by: Abello Gómez, René Francisco
8 pasos hacia la calidad en el servicio /
by: Abello Gómez, René Francisco
by: Abello Gómez, René Francisco
La satisfacción total del cliente :
by: Horovitz, Jacques
Published: (1995.)
by: Horovitz, Jacques
Published: (1995.)
Ponga la calidad a prueba :
by: Howe, Roger J.
Published: (1994.)
by: Howe, Roger J.
Published: (1994.)
Calidad en el servicio al cliente :
by: Martín, William B.
Published: (1992.)
by: Martín, William B.
Published: (1992.)
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1992.)
by: Berry, Thomas H.
Published: (1992.)
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1996.)
by: Berry, Thomas H.
Published: (1996.)
Un servicio legendario :
by: Blanchard, Ken
Published: (©2015.)
by: Blanchard, Ken
Published: (©2015.)
¡No pierdas más clientes! :
by: Quijano Portilla, Víctor Manuel
Published: (2007.)
by: Quijano Portilla, Víctor Manuel
Published: (2007.)
Servicio y dedicación al cliente :
by: Armistead, Colin
Published: (1994.)
by: Armistead, Colin
Published: (1994.)
El cliente maltratado :
by: Peso-Viñals, Juan José
Published: (c2008.)
by: Peso-Viñals, Juan José
Published: (c2008.)
Cómo crear la cadena cliente-proveedor :
by: Schonberger, Richard J.
Published: (1993.)
by: Schonberger, Richard J.
Published: (1993.)
Sistema de gestión de la calidad del servicio :
by: Riveros Silva, Pablo Emilio
Published: (2007.)
by: Riveros Silva, Pablo Emilio
Published: (2007.)
Cómo ganar clientes. Guía práctica de la calidad total /
by: Dètrie, Philippe
Published: (1992.)
by: Dètrie, Philippe
Published: (1992.)
El tiempo del servicio :
by: Fessard, Jean-Luc
Published: (c1996.)
by: Fessard, Jean-Luc
Published: (c1996.)
La brújula del servicio :
by: Schefer, Raymond
Published: (©2009.)
by: Schefer, Raymond
Published: (©2009.)
Clientes /
Published: (1988.)
Published: (1988.)
Calidad en el servicio a los clientes :
by: DEenton, D. Keith
Published: (c1991.)
by: DEenton, D. Keith
Published: (c1991.)
Visión cliente :
by: Alet, Josep
Published: (2015.)
by: Alet, Josep
Published: (2015.)
Los equipos de mejoramiento continuo :
by: Serna Gómez, Humberto
Published: (1991.)
by: Serna Gómez, Humberto
Published: (1991.)
Tips efectivos para el servicio al cliente /
by: Stevens, Debra
Published: (c2012.)
by: Stevens, Debra
Published: (c2012.)
Servicio al cliente /
by: Rokes, Beverly
Published: (2004.)
by: Rokes, Beverly
Published: (2004.)
Modelo de gestión de la calidad en el servicio al cliente :
by: Rubio Guerrero, Germán
Published: (c2013.)
by: Rubio Guerrero, Germán
Published: (c2013.)
