Woods, R. H., King Z., J., Glazer, G., & Purvis, J. (1996). Managing for quality in the hospitality industry. Educational Institute of the American Hotel and Motel Association.
Chicago Style (17th ed.) CitationWoods, Robert H., Judy King Z., George Glazer, and Jim Purvis. Managing for Quality in the Hospitality Industry. Lansing, Michigan [USA]: Educational Institute of the American Hotel and Motel Association, 1996.
MLA (9th ed.) CitationWoods, Robert H., et al. Managing for Quality in the Hospitality Industry. Educational Institute of the American Hotel and Motel Association, 1996.
Warning: These citations may not always be 100% accurate.