El servicio invisible : fundamentos de un buen servicio al cliente /
Saved in:
| Main Author: | Domínguez Collins, Humberto |
|---|---|
| Format: | Book |
| Language: | Spanish |
| Published: |
Bogotá :
Ecoe Ediciones
2006.
Universidad Sergio Arboleda, |
| Series: |
Textos Universitarios: Administración, mercadeo y ventas
|
| Subjects: | |
| Notas Contenido: |
|
Similar Items
Servicio al cliente :
by: Serna Gómez, Humberto
Published: (1999.)
by: Serna Gómez, Humberto
Published: (1999.)
Servicio al cliente, una nueva visión. Clientes para siempre :
by: Serna Gómez, Humberto
Published: (2006.)
by: Serna Gómez, Humberto
Published: (2006.)
Calidad en el servicio al cliente :
by: Martín, William B.
Published: (1992.)
by: Martín, William B.
Published: (1992.)
Servicio afectivo al cliente /
by: Suescún Chacón, Sergio
Published: (2000.)
by: Suescún Chacón, Sergio
Published: (2000.)
Gerencia del servicio :
by: Prieto Herrera, Jorge Eliécer
by: Prieto Herrera, Jorge Eliécer
Cómo gerenciar el servicio al cliente /
by: Katz, Bernard
Published: (©1989.)
by: Katz, Bernard
Published: (©1989.)
La excelencia en el servicio /
by: Albrecht, Karl,
Published: (1992.)
by: Albrecht, Karl,
Published: (1992.)
Servicio al cliente :
Published: ([1985?].)
Published: ([1985?].)
Servicio al cliente :
by: Pinto, Jose del Carmen
Published: (1994.)
by: Pinto, Jose del Carmen
Published: (1994.)
Servicio al cliente /
by: Calderón, Yolima
Published: (2001.)
by: Calderón, Yolima
Published: (2001.)
12 pasos para el éxito brindando servicio /
by: Hopson, Barrie
Published: (1993.)
by: Hopson, Barrie
Published: (1993.)
Técnicas del servicio al cliente :
by: Palacio González, Rubén Darío
Published: (©1995.)
by: Palacio González, Rubén Darío
Published: (©1995.)
Servicios de calidad al cliente :
by: Martín, William B.
Published: (1991.)
by: Martín, William B.
Published: (1991.)
¡Un buen servicio ya no basta! :
by: Berry, Leonard L.,
Published: (1996.)
by: Berry, Leonard L.,
Published: (1996.)
Atención al cliente en el servicio. COMM002PO : /
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2019.)
by: Mateos de Pablo Blanco, Miguel Ángel
Published: (2019.)
Dirección de los servicios de calidad al cliente :
by: Martín, William B.
Published: (1992.)
by: Martín, William B.
Published: (1992.)
Servicio inspirador :
by: Kaufman, Ron
Published: (c2013.)
by: Kaufman, Ron
Published: (c2013.)
Servicio al cliente /
by: BONILLA SOTO, María Ligia
Published: (2000.)
by: BONILLA SOTO, María Ligia
Published: (2000.)
Ingeniería de servicios :
by: Picazo Manríquez, Luis Rubén
Published: (1991.)
by: Picazo Manríquez, Luis Rubén
Published: (1991.)
!Ayúdenme! grita el cliente
by: Jackson, Dan
Published: (2006.)
by: Jackson, Dan
Published: (2006.)
El cliente es lo primero :
by: Walker, Denis
Published: (1991.)
by: Walker, Denis
Published: (1991.)
Servicio al cliente para Dummes /
by: Leland, Karen
Published: (1997.)
by: Leland, Karen
Published: (1997.)
Gerencia del servicio :
by: Uribe Macías, Mario Enrique
by: Uribe Macías, Mario Enrique
Más allá del buen servicio :
by: Herz, Roberto
Published: ([2004?].)
by: Herz, Roberto
Published: ([2004?].)
Cómo otorgar un servicio excepcional :
by: Dávila, Miguel
Published: (c2012.)
by: Dávila, Miguel
Published: (c2012.)
Detalles que enamoran :
by: Gómez, David
Published: (2017.)
by: Gómez, David
Published: (2017.)
Las auténticas necesidades del cliente /
Published: ([1995?].)
Published: ([1995?].)
50 reglas para mantener contentos a sus clientes /
by: Poppe, Fred C.
Published: (1989.)
by: Poppe, Fred C.
Published: (1989.)
Clientes para siempre /
by: Sewell, Carl
by: Sewell, Carl
¿Cómo atendería un monje al cliente? /
by: Almeida, Sergio
Published: (©2011.)
by: Almeida, Sergio
Published: (©2011.)
¿Cómo medir el valor del cliente? /
Published: (2011.)
Published: (2011.)
¡Ah! ¡Yo no creo! :
by: Almeida, Sergio
Published: (2008.)
by: Almeida, Sergio
Published: (2008.)
Similar Items
-
Servicio al cliente :
by: Serna Gómez, Humberto
Published: (1999.) -
Servicio al cliente, una nueva visión. Clientes para siempre :
by: Serna Gómez, Humberto
Published: (2006.) -
Calidad en el servicio al cliente :
by: Martín, William B.
Published: (1992.) -
Servicio afectivo al cliente /
by: Suescún Chacón, Sergio
Published: (2000.) -
Gerencia del servicio :
by: Prieto Herrera, Jorge Eliécer